Cookies Policy

Learn about how Exclusive XP uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized services.

Last updated: September 12, 2025
Essential Cookies
ACTIVE

Required for site functionality

Analytics Cookies
ACTIVE

Help improve our services

Marketing Cookies
MANAGE

Personalized experience

Quick Navigation

1. What Are Cookies? 2. How We Use Cookies 3. Types of Cookies 4. Third-Party Cookies 5. Managing Cookies 6. Browser Settings 7. Mobile Devices 8. Policy Updates 9. Contact Us

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit a website. They contain information that helps websites remember your preferences and improve your browsing experience.

How Cookies Work

  • • Stored locally on your device
  • • Sent back to the website on future visits
  • • Help websites recognize returning users
  • • Enable personalized experiences

Cookie Benefits

  • • Remember login status
  • • Save shopping cart contents
  • • Provide relevant content
  • • Improve website performance

Note: Cookies cannot access other files on your device, install software, or harm your computer. They are simply text files that help improve your web experience.

2. How We Use Cookies

Exclusive XP uses cookies to provide, secure, and improve our services. Here's how we use different types of cookies:

Authentication & Security

  • Keep you logged in during your session
  • Verify your identity for secure areas
  • Prevent unauthorized access to your account
  • Detect and prevent fraudulent activity
  • Enable two-factor authentication

Site Functionality

  • Remember your language preferences
  • Store items in your shopping cart
  • Save your search filters and sort preferences
  • Remember your display settings
  • Maintain your session across pages

Performance & Analytics

  • Monitor website performance and uptime
  • Track page loading speeds
  • Understand which features are most popular
  • Identify and fix technical issues
  • Optimize user experience

Personalization

  • Show relevant gaming skins based on your interests
  • Customize homepage content
  • Provide personalized recommendations
  • Remember your favorite categories
  • Tailor marketing communications

3. Types of Cookies We Use

Essential Cookies

Always Active

These cookies are necessary for the website to function and cannot be switched off. They enable core functionality like security, network management, and accessibility.

Examples:
  • • Session cookies (exclusivexp_session)
  • • Authentication tokens (auth_token)
  • • Security cookies (csrf_token)
Duration:
  • • Session cookies: Until browser closed
  • • Security cookies: 24 hours
  • • Preference cookies: 30 days

Analytics Cookies

These cookies help us understand how visitors use our website by collecting anonymous information about page views, user behavior, and site performance.

Examples:
  • • Google Analytics (_ga, _gid)
  • • Page view tracking (page_views)
  • • User journey analysis (user_path)
Data Collected:
  • • Pages visited and time spent
  • • Click patterns and interactions
  • • Device and browser information

Marketing & Personalization

These cookies enable personalized content and targeted advertising. They help us show you relevant skins and offers based on your interests and browsing behavior.

Examples:
  • • Facebook Pixel (fbp, fbc)
  • • Recommendation engine (rec_prefs)
  • • Ad targeting cookies (ad_id)
Personalization:
  • • Customized homepage content
  • • Relevant skin recommendations
  • • Targeted email campaigns

4. Third-Party Cookies

We work with trusted third-party services that may set their own cookies on your device. These partners help us provide better services and analyze website performance.

GA

Google Analytics

Web analytics service

Helps us understand user behavior and improve our website performance.

Cookies: _ga, _gid, _gat | Duration: 2 years
ST

Stripe

Payment processing

Enables secure payment processing and fraud prevention.

Cookies: __stripe_mid, __stripe_sid | Duration: 1 year
FB

Facebook Pixel

Marketing analytics

Tracks conversions and helps optimize advertising campaigns.

Cookies: _fbp, _fbc | Duration: 90 days
ZD

Zendesk

Customer support

Powers our help center and customer support chat system.

Cookies: _zendesk_session | Duration: Session

Privacy Protection: All our third-party partners are carefully vetted and must comply with privacy regulations. You can opt out of third-party cookies through our cookie preference center.

6. Browser Cookie Settings

You can also manage cookies directly through your web browser settings. Here's how to do it in popular browsers:

Google Chrome

  1. Click the three-dot menu → Settings
  2. Go to Privacy and Security → Cookies
  3. Choose your preferred cookie settings
  4. Manage exceptions for specific sites

Mozilla Firefox

  1. Click the hamburger menu → Settings
  2. Select Privacy & Security
  3. Under Cookies, choose your settings
  4. Use "Manage Exceptions" for site-specific rules

Safari

  1. Go to Safari → Preferences
  2. Click the Privacy tab
  3. Adjust "Block cookies" settings
  4. Use "Manage Website Data" for details

Microsoft Edge

  1. Click the three-dot menu → Settings
  2. Go to Cookies and site permissions
  3. Choose "Cookies and site data"
  4. Configure your cookie preferences

Important: Disabling all cookies may affect your ability to use certain features of our website, including staying logged in and maintaining your shopping cart.

7. Mobile Device Settings

On mobile devices, you can manage cookies and tracking through your browser settings or device privacy controls.

iOS (iPhone/iPad)

Safari Settings:

Settings → Safari → Privacy & Security

Ad Tracking:

Settings → Privacy → Tracking → Allow Apps to Request to Track

App Privacy:

Each app's privacy settings in main Settings

Android

Chrome Settings:

Chrome → Settings → Site settings → Cookies

Ad Personalization:

Settings → Google → Ads → Opt out of Ads Personalization

App Permissions:

Settings → Apps → [App Name] → Permissions

8. Policy Updates

We may update this Cookies Policy from time to time to reflect changes in our practices, technology, or legal requirements.

How We Notify You

  • Email notifications for significant changes
  • Website banners for policy updates
  • Updated "Last Modified" date on this page
  • Account dashboard notifications

What Changes May Include

  • New cookie types or purposes
  • Additional third-party services
  • Enhanced privacy controls
  • Legal compliance updates

Stay Informed: We recommend reviewing this policy periodically. Continued use of our website after changes indicates acceptance of the updated policy.

9. Questions About Cookies?

If you have questions about our use of cookies or need help managing your preferences, we're here to help.

Cookie Support

cookies@exclusivexp.com
Response within 24 hours
Live chat support available

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